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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan Wier

November 20, 2023

5  out of  5 rating by Dan Wier
"Ra-chel sold me an auto policy today. She was very friendly and helpful to get me what I needed and offer follow up. I appreciate her thoroughness and integrity. Thank you Ra-chel !!!"

ẞ (ẞ.)

November 7, 2023

5  out of  5 rating by ẞ (ẞ.)
"I have the pleasure working with a young man named Jermaine who truly is the reflection of what an American entrepreneur and employee of a Enterprise should be someone full of empathy and understanding and rapport a concern and knowledge as an expert with 30 years of experience with teaching these skills It was an opportunity of a lifetime to meet someone just as passionate as being a good person as myself and I think that was an amazing experience I would recommend State farm and even partner with State farm to express the benefits that they offer especially with Jermaine."

Andrea Samudio

November 2, 2023

5  out of  5 rating by Andrea Samudio
"I got the opportunity to speak with Max Wright, and he made it a very comfortable experience. I will say it was my first time having to insure a car and he gave me great advice. So I appreciate the assistance, and I would recommend at least getting a quote from State Farm because it will be worth it to be insured by them."

Sebastian Niedenführ

October 18, 2023

1  out of  5 rating by Sebastian Niedenführ
"Everything takes ages .... Need to micro manage them. Requests are processed much slower or wrongly"

Dalton Odell

October 2, 2023

5  out of  5 rating by Dalton Odell
"I emailed inquiring for a auto insurance rate on Saturday, and Thalia contacted me first thing Monday morning. She was friendly and detailed in our conversation and got me the rate I was hoping for. I am happy to be with State Farm now. Thank you Thalia."

Kris H

September 26, 2023

5  out of  5 rating by Kris H
"Great experience working with Thalia Cruz. She walked me through everything and answered all my questions. Had been using Root for years but got a better rate from StateFarm!"

Jahangir Fathi

August 16, 2023

5  out of  5 rating by Jahangir Fathi
"Max and Karina were able to assist me with my claim questions. They did a very professional job to make sure the claim on my home was handled with the upmost care. I would recommend using either of them for your insurance needs"

pam hicks

August 15, 2023

5  out of  5 rating by pam hicks
"Agent Jermaine Cohen best experience ever from State Farm"

Samuel Abebe

August 14, 2023

5  out of  5 rating by Samuel Abebe
"Thalia has been such a great person to work with during the process of switching all our insurances over. She was quick to respond and answer all our questions, no matter how stupid. She even gave us a couple of tips on how we could save money by increasing out coverage instead of adding a whole new policy! Highly recommend"

Hrushikesh Pokala

August 11, 2023

5  out of  5 rating by Hrushikesh Pokala
"I would like to take a min and thank you Max Wright for the best assistance that I could get. Max Wright provided invaluable assistance with my insurance needs. His expertise, patience, and personalized recommendations made the process smooth and stress-free. I'm grateful for his outstanding customer service and highly recommend him to anyone seeking insurance assistance."

Gerald Praechter

August 9, 2023

5  out of  5 rating by Gerald Praechter
"The staff is professional, fast and friendly. And their pricing was great."

Mike Johnson

August 4, 2023

5  out of  5 rating by Mike Johnson
"Thalia was great to work with. She was incredibly helpful through each step of the process. I ended up with a slightly lower payment and much much better coverage."

Maryam Bakhtari

August 4, 2023

5  out of  5 rating by Maryam Bakhtari
"Max is awesome he helped me go through my DSS kit."

Patrice Vallot

July 31, 2023

3  out of  5 rating by Patrice Vallot
"I have car insurance, was assigned to this agent years ago. I like the insurance overall and statefarm has been great. I have been generally unhappy with this office since they tricked me into coming to a sales pitch years ago. Any request I make through the online portal is never approved so I still have to contact someone to make changes. I received a sales phone call a couple weeks ago and while I had them on the phone, I requested a change to my policy (since the online request was never approved). They applied it to the wrong vehicle. I’ve tried calling and texting the St. Louis office several times without success. I called the Creve Coeur office and had the issue fixed right away."

griffin head

July 20, 2023

5  out of  5 rating by griffin head
"Recently moved from out of state and Thalia Cruz helped switch my policy over very quickly"
Profile photo of Ron Pecinovsky

Ron Pecinovsky

June 27, 2023

5  out of  5 rating by Ron Pecinovsky
"Thalia was quick efficient professional and friendly...just about everything you would want from dreaded insurance agent! Highly recommend her. She made my experience fun!"

Jasmine Summers

June 16, 2023

5  out of  5 rating by Jasmine Summers
"I've been looking for the best insurance rate for like a month and Max made everything so smooth and easy in switching over to State Farm oh and to top it off, it was the cheapest as well! Thank you Max for helping eliminate the stresses of being an adult and finding car insurance! Highly recommended."

Jack Dunn

June 13, 2023

5  out of  5 rating by Jack Dunn
"Max Wright was extremely helpful in helping me protect my family and our needs. Would recommend him to anyone!"

Valante Lungele

June 12, 2023

5  out of  5 rating by Valante Lungele
"Max Wright explained the auto insurance better than anyone ever has to me. He can answer all the what ifs you might have"

Katherine Feng

June 9, 2023

5  out of  5 rating by Katherine Feng
"Thalia helped me find the best auto insurance policy and gave me good recommendations. She is really patient and nice. Highly recommend 👍"

Lisa Dorner

June 1, 2023

5  out of  5 rating by Lisa Dorner
"When I had challenges and questions with a claim due to a car accident, I just called my state farm agent, and Ra-chel took extra time to explain processes to me, AND to solve a couple issues, more than once. I have to say, I was so pleased to receive really caring customer service that produced the results we both wanted. Thank you, Ra-chel!"

Jaehun Jeong

May 23, 2023

5  out of  5 rating by Jaehun Jeong
"Doris Chan helped me throughout the insurance process. She was always extremely patient, sent helpful reminders, and allowed for the process to be extremely easy and smooth. Thanks Doris!"

Christopher Hamilton

May 6, 2023

5  out of  5 rating by Christopher Hamilton
"Great experience. Thalia Cruz was helpful and professional and guided us through the entire process. We saved money and feel taken care of. Thank you!"

Rachel Gross

April 15, 2023

5  out of  5 rating by Rachel Gross
"I had a great experience with state farm. Thalia Cruz was super helpful and got back to me so fast with any questions I had!"

Nick Colletta

April 14, 2023

5  out of  5 rating by Nick Colletta
"Thalia was extremely helpful and answered all of my questions."